Your warranty will be voided if your device is damaged. Although every effort will be made to guard against loss of data, given the nature of often unknown, conflicting or corrupt software applications on devices, saving the data cannot be guaranteed. Not satisfied with your smartphone or any other purchase?Contact us within 14 days of delivery and we will arrange for collection, a refund or replacement. iv. 14-Day return policy. The original invoice (proof of purchase) as received at the point of sale must be supplied. Please be advised that the Computer is not pre-loaded with anti-virus software and that it is your responsibility to ensure your computer is protected at all times. Should software complications (including the Operating System) be confirmed during the assessment, the TechZone consultant will recommend the best course of action to be taken. 14-Day return policy. All refunds may take up to 21 working days to process. WHAT IS A SWAP/EXCHANGE/REPLACEMENT DEVICE IN THE SERVICE PROCESS? However, any out of warranty devices (due to physical damage and/or lapse of warranty) a quotation will be generated. A weekly bundle that is available for 7 days including the day of purchase, or a Fortnight bundle that is available for 14 days including the day of purchase, Additionally, weekly night bundle that is available for 7 days including the day of purchase between 24h00 to 05h00. Any order for Goods placed a Day before a public holiday will    be delivered on the next business Day. Hi I bought a R7000 black berry from vodacom. Please do not remove the product from … In the event that such is collected by another on behalf of the aforementioned individual, the recipient must present a letter completed by the individual whose details appear on the job card confirming the authorisation of such collection as well as present their ID book or driver’s license. It is too bad there will be more disappointed Tesla owners. – The maximum of 14 (fourteen) calendar days OBF rejection with a software version update is therefore calculated according to the time the device is in the consumer’s possession. Unless there is a manufacturing defect in the goods, you can only return these goods if they are still in the original condition as sold and the packaging has not been opened yet. iii. I took a 2-for-1 deal, which is the Samsung S10e and the Samsung A30. v. Out of warranty modems are not exchangeable without costs being applied and it is advisable that you visit your closest Vodacom Shop for a low cost new modem which will carry a new warranty period as of the purchase date. iii. viii. Vodacom Repairs shall under no circumstances whatsoever be held responsible for any damage, loss and/or expense arising out of or connected with the manufacturer product liability, faulty design and/or latent faulty workmanship or materials in the products and/or spare parts and for any consequential and/or unforeseen losses of whatsoever nature and howsoever arising. 0 Kudos Share. Now sitting without the sim and having to struggle for more than 8 months to get them to stop the monthly … Failing to properly follow the installation process and instructions for use, or if you use products or accessories that aren’t compatible with your device – such as generic accessories and other contaminated auxiliary devices. ii. the product is returned within 14 days from date of receipt and, the product is undamaged and is in its original packaging including all accessories and any other promotional items, if any. But they will not replace with a new one or a different model. iii. ii. The original invoice (proof of purchase) as received at the point of sale must be supplied. no partial returns will be allowed e.g. Out of warranty (OOW) repairs can be completed in the 21 calendar day period but due to the 10 calendar day quotation/estimate acceptance/rejection timeframe offered to the consumer, TAT will be impacted proportionally. When a store clearly displays a limited or no-refund policy, however, refunds and exchanges are not required by law. could result in an OBF claim being rejected. Any device replaced by you, the consumer, must be able to operate on the Vodacom network. i. iv. 3)    The following devices are applicable to the Huawei Summer Campaign for LCD’s:Y3 2017 (Grey); Y3 2018 (Grey); Y5 Lite (Black);  Y5 Prime 2018 (Black, Blue and Gold); Y7 2018 (Gold); MediaPad T3 7 (Black); P Smart (Black); Y6 2018 (Gold and Black); P10 Lite (Blue); Y7 2018 (Black and Blue); P8 Lite 2017 (White and Black); P20 Lite (Black and Blue); P20 (Black); P10 Lite (Black and Gold); Y6 2019 (Black); P10 (Black and Gold). We’re not able to consult with you personally and provide you with a cost effective solution. A deposit fee may be required for Out of Warranty Repairs. SP Incentive Data Bundles. This will then serve as your implied warranty initiation date. The Computer (laptop or desktop) is supplied with a pre-loaded Windows Operating System, but without any additional software. Target's return policy for electronics differs from the 90-day period allowed for most other items. They used to anyway. Items must be returned within 7 (seven) calendar days from the date of purchase that is printed on the official invoice (proof of purchase). Dial *135# and follow the prompt. i. Data stored on your device may be backed up, in accordance with the permission issued by you and further more within Vodacom’s IT security policies and procedures that may prevent foreign/unknown back up devices being used in this process. Physical damage and/or misuse or abuse, liquid damage, repairs and/or product modifications and alterations that have been executed by unauthorised third parties. Highlighted. Make sure you provide accurate contact details so you can receive status updates and the notification to collect. ix. ... Don't they have a 7-day return policy? If its not necessary, then its not necessary. A device may function for a couple of months after the liquid damage is caused, due to corrosion setting in over time, depending on the damage. Although every effort is made to replace with the same make, model and colour, it may not always be possible and alternative options available at the time will be discussed with you prior to completion of the service process. I know about the return policy and they also informed me about the 7 day return policy. The device is then replaced and referred to as a ‘swap/exchange process’. The warranty applied on a device starts on the date of purchase, printed on the original invoice or delivery note. The spares used are either original and genuine spare parts and/or other spare parts (generic parts) of a substantially similar quality and nature which are fit for purpose. (Timeframe may be influenced by location, courier delays and/or public holidays). iv. Proof of Physical Address - Not older than 3 months. Me too. Kindly refer to manufacturer information booklets that accompany the product. Our returns policy gives you 14 days to change your mind, whatever the reason and you can cancel or return your order within 14 days from when you receive the order. 3 Return Policy Template free download. Loan devices provide for voice and data continuity which may be of the same operating system, however, may differ in terms of capability and functionality to that of your device. The number of … Vodacom 7 day return policy / poor service delivery!! For all other customers: if you change your mind, you have 14 days from the day you receive it. v. Because Vodacom Repairs acts in accordance with the manufacturer warranty, you have to make sure that you comply with the warranty requirements as they are outlined in your device manual. is such that fault replication is required to ensure that the correct fault is remedied. Loan devices are subject to stock availability within the store you have opted to book your device into. This assessment may take up to 7 (seven) calendar days. There are a number of sections in the Consumer Protection Act Go to your closest Vodacom Repairs, Vodacom Shop or Vodacom 4U for more details. Should a repair be booked in and repaired at a Vodacom Repairs outlet (RRC) the TAT for the repair is 5 calendar days for level 1 and 2 repairs. Plus, it doesn't use your data. October 21. Delivery will take place the Day following the Day the customer placed an order, provided that the order was placed on or     before 12 0’ clock during the day. Target's Return Policy Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. In the event of loss or theft of the loan device and/or its accessories you will be liable for the replacement cost of the loan device and/or its accessories or you may replace the lost/stolen device and/or its accessories with a new one of the same or similar make and model, or the same replacement value. Please retain your SIM card and do not book this in with the device at any time. iv. Returns Policy. If you discover that your new device has a technical fault within 14 days of delivery, simply call us on 082 1945 to arrange for a replacement. This includes, but is not limited to: i. Your complete satisfaction is our top priority. 7 days return policy actually just 6. 30 Days Recurring Data Bundle. The TAT on a device which has been sent to the Vodacom Repairs Advanced Centre (ARC) will be 16 calendar days. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Other charges may apply to use the Services until you cancel your order. iv. iii. Vodacom now!Trending Tech: Alcatel OneTouch 2004C. i. iv. Converting other returns to annual You can convert from weekly or monthly returns to annual returns in a similar way. 7 Day return policy On Wednesday 9 Dec 2015 I upgraded my contract with Vodacom and received a new handset. v. Consumers that load their own data onto a device must take responsibility for such data. Accessories (battery, charger, micro SD card, etc.) Once payment has been received by Vodacom, deliveries shall take between 3 - 4 working days, depending on delivery address and location. Return an item. Modems fall in line with an exchange repair process for in-warranty modems deemed to be faulty and will be exchanged at zero cost if all of the warranty criteria are met. I wanted to return and change models but vodacom says no as it is out of their 7 day return policy. As it had 78% battery life, the issue was not that it was flat. While your device is in for repairs, Vodacom Repairs can offer you a loan device. Vodacom recommends that such a back-up take place prior to booking your device in at Vodacom or receiving any data support service. My vodacom contract is 5 days old today. What is the warranty period on my device? ii. This basic feature phone is designed with senior citizens in mind. vii. All sales orders under the value of R500 (Five Hundred Rand) (including vat) shall incur a delivery fee of R130 (One Hundred and Thirty Rand) (including vat). We urge you to take responsibility for your own content of high business importance or of a personal nature. iii. It is possible that a fault communicated by you cannot be replicated/determined or lacks some detail and is therefore officially closed as a ‘no fault found’ (NFF) or a ‘return not repaired’ (RNR). The 3 month warranty applies to repairs and starts when you receive a notification to collect your device and not from the point of actual collection. If you decide to return a non-defective product, you may do so for a refund/ exchange or credit. Please bring any returns into your local store. Please note that all Airtime Bundles and Data Bundles are non refundable as it is sent directly to the cellphone number captured. The product must be returned at the customer’s expense, in its original sales condition. TAT is measured from when you book in the device and receive a job receipt to the point where you receive notification that the device is ready for collection. Retailers in Hawaii can have one of four different return policies: Refunds only, Refunds or merchandise credit only, Exchanges or merchandise credit only, or Kindly note that you must return OBF devices to the original store where the device was purchased failing which, you return it to your closest Vodacom store. In the event that the Customer is unable to produce any of the above documents (identification and proof of address) the courier driver will not deliver the products. You may not return: sale items, jewellery or any items marked, stained, used or torn in any way. Although all modems support software/firmware upgrades, the upload may fail and corrupt the device. 2. If the store doesn't post any return policy, the law requires the store to accept returns within 30 days of purchase. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account. The replacement issued by the manufacturer is not a commercial sales pack but service stock which may be refurbished/reconditioned devices. ii. i. The Computer (laptop, notebooks or desktop) is not covered by the Vodacom Device Warranty Agreement. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. If a repair is undertaken on the device, the warranty period continues as normal from where it is in the implied warranty period. Hi Can anyone here confirm the return policy for a new phone that is a dud out of the box? vi. Can you return a used car? Newly purchased computers (laptop or desktop) are supplied with a pre-loaded Windows Operating System, but without any additional software. Thus, providing a reasonable window to determine fault. Return and exchange periods - Extended holiday return policy Purchases made October 13, 2020 through January 2, 2021 have an extended return period through January 16, 2021, excluding items purchased with a third-party contract (e.g., cell phones, cellular tablets and cellular wearables, AppleCare monthly plans, etc. You have 30 days to return your item and get a refund or exchange. iii. 4. Devices must be collected by the individual whose details appear on the job card accompanied with their ID book or valid driver’s license. The goods Makro exclude from the 14 day return and exchange policy are: Software, CDs, DVDs and pre-recorded videos are protected by copyright law. Should you have further requests to have the same software version uploaded on the device these software upgrades will be subject to costs being applied. vii. Hi Can anyone here confirm the return policy for a new phone that is a dud out of the box? Vodacom Samsung Ace GT-S5830 Still not working properly. Cricket provides a 7-day device and accessory return policy - beginning on the date of purchase - in which you may return or exchange a qualifying new or reconditioned wireless device purchased at one of our Cricket Stores. Our 14-day returns policy doesn't apply to: Items must be returned within 7 (seven) calendar days from the date of purchase that is printed on the official invoice (proof of purchase). Please Note: Physical damage (including seemingly trivial surface scratches, marks, etc.) In the event that you experience a problem with your new device, you are encouraged to return it to the outlet as soon as possible to reduce the risk of an OBF rejection due to physical damage. A fee of up to $25 may be applied (except where prohibited) when a device purchased at a Cricket Store is returned without all of the original components. ii. vii. Devices that meet the OBF criteria but are faulty due to software issues (incorrect version of software) and that can be resolved by way of a software upgrade are not considered OBF at this stage in the OBF resolution process. In a majority of counties, there are laws that protect the rights of the consumers. Check the seller's return policy in the listing to see who is responsible for return shipping costs.. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a return request on the app or website within 14 days for Dmall items and 7 days for non-Dmall items of the delivery date. Vodacom Other charges may apply to use the Services until you cancel your order. The Computer (laptop or desktop) is not covered by the Vodacom Device Warranty Agreement. The warranty is provided by the manufacturer thereof. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * Any time delays in receiving this approval from you will impact the overall turnaround time (TAT). For these reasons, it can be tempting to ignore the reality of returns and exchanges and leave the mounting problem unaddressed. Although every effort will be made to guard against loss of data, given the nature of often unknown, conflicting or corrupt software applications on devices, the possible loss of data cannot be guaranteed. 1. Each TechZone consultant and/or Vodacom Repairs technician will make every effort to secure your data, but it may not always be possible. The physical condition of the device applies – as outlined above. Please note that sim cards and memory cards may be cleared and destroyed if such accompany the device to Vodacom Repairs. Service & Warranty support on laptops & notebooks. A Return Policy or a Refund Policy is used by ecommerce stores to inform customers about a store's policies on returns and refunds of purchased items. Get cellphone & data contracts, plus Prepaid & Top Up deals. iv. We offer a 7 Day Return / Exchange for our valued customers. The refund can be done on the same day as it … The original contents of the ‘box’, (device, original battery, original charger, original antenna, manual and any other accessories) must be complete and the packaging intact/in a good condition. Out of warranty repairs are considered COD (cash on delivery) and devices will therefore not be released until payment has been received. If a final repair or exchange is undertaken and it is not successful, the next repair process may be the issuing of a new sealed commercial unit. vii. But we can point you in the right direction to enable you to resolve your complaint. I experienced a issue where my phone went off and did not come on again, until I put it on charge. To return or exchange your device, please go back to that same store. Devices not collected within 90 days of the 1st collection notification, become the property of the Vodacom Repairs outlet that incurred the cost to repair. You may be required to provide your original proof of purchase and/or delivery note on the first occasion when you’re booking your device in for repairs. Amazon Global Store Return Policy. If your phone has a lock code or security code, please de-activate it before you book it in for repairs to avoid any unnecessary delays. The loan device and its accessories remain the property of Vodacom and are given to you to use while your device is being repaired. As the consumer, you need to take note of the following important data related information: i. There must be no physical damage on the product or its accessories, or any signs of neglect due to: physical abuse, liquid damage, screen scratches, dents or marks. If you’re not completely satisfied with your new device within 14 days of delivery, please call us on 082 1945. In these instances, the warranty period continues as normal from where it is in the implied warranty period. 4. Vodacom Upgrade with stock which is faulty. Tesla has removed its ballsy ‘no questions asked’ 7-day return policy that Elon Musk has been pushing as a show of confidence for the automaker. A store is legally required to post its refund policy. It remains the consumer’s responsibility to return the loan device and its accessories in proper working condition. Vodacom Repairs will not be held responsible for any loss of SIM card, battery, charger or any other accessory booked-in unnecessarily. In some instances, a receipt of payment of the total repair cost quoted and accepted may be payable prior to completion of the repair. viii. Enterprise offers a 7-Day Buyback: For a period of 7 days after the date of purchase or 1,000 miles beyond the odometer reading at purchase, whichever comes first, the vehicle may be returned for the exact price originally paid minus a $200 restocking fee, (as allowed by law). Vodafone Guardian. Check the seller's return policy in the listing to see who is responsible for return shipping costs.. In some instances only the main board is swapped and as such, in some instances the consumer will receive their original covers back. * *Terms and conditions apply If you paid more than $800 in cash or more than $250 by check or by a debit card without a major credit card logo, we will refund you by check within 10 business days. iv. 4)    Subject to spare part availability.Huawei Summer Campaign – LCD. Target's Return Policy Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. Unfortunately, we can’t help you if you are a consumer in need of protection. v. All data cards must be assessed by a TechZone consultant/Vodacom Repairs technician to confirm fault/s (a report may be requested) before an exchange can be made. Tesla has done away with its seven-day return policy. 1. Many cellphones return from this assessment process marked as … -1. andy_connor_e. iv. ix. A swap process is where there is no repair capability and as such, no repair can be undertaken on a device. If you have a device that is under warranty, it will be upgraded to the latest software version at no cost, only once. We … Kindly refer to manufacturer information booklets that accompany the product. Vodacom will provide next day delivery service subject to the application being succesfully accepted, there being stock and     the order confirmed before 12:00 on the day of order. No grey or counterfeit spare parts are used. vi. The device is transported to the nearest Vodacom Repairs outlet (RRC) for fault diagnosis and then follows the repair process (depending on the nature of the fault and the manufacturer model). iv. 2.2.2.2 Replacement Guide (1) If you purchased the product in a retail store, please go to the store to apply for replacement. An authorised repair entity will determine a repair outcome and communicate this finding in the form of an ‘out-fault’ as assessed by the authorised technician. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item description. You can use this kind of page to do so for your customers. iii. 5. vi. 1. i. The period for return – 7 days The general return policy of the company is for 7 days, you can return any of the cars within this timeline.If you aren’t satisfied with your purchase, you may return or exchange your product conveniently.. CarMax gives you a full week to decide if your car is the perfect fit for your life.If it’s not, simply bring it back within 7 days for a full refund. i. [We will notify you by email when your return has been processed.] Show more . Most retail stores allow you to return things you buy within a reasonable time for a full refund, credit, or an exchange. We urge you to take responsibility for your own content of high business importance or of a personal nature. You have 14 calendar days to return an item from the date you received it. However, we will not refund the original shipping fee. You can also get in touch by webchat or call us on 191 (free from Vodafone devices), or 03333 040 191 from any other UK landline or mobile.. Anything outside of that 7-day window, or a situation that is not damaged/not as described, we would then honor the seller's individual shop policies. The liquid seen can be minimal but the damages occur within the layered board or under a component of the device. Liquid damage can be caused by: Actual water (dropping in water, holding the device against damp hair or skin), condensation, hand cream, perfume, excessive temperature changes, steam (kitchen, bathroom), perspiration (after exercise, warm day), mist cooling systems at restaurants, and many more. Refer to the sections above ‘where to book-in a device for technical assessment and/or repair’ and ‘repair and exchange service models’ to understand this section. x. Please note: For online orders, should a customer not be available, the courier driver is not allowed to deliver to a third party. All sales orders exceeding the value of R500 (Five Hundred Rand) (including VAT) shall qualify for free delivery. viii. I took out a contract with MTN on Sa****ay the 18th of June. Repairs to liquid or corrosion damaged cell phones will only carry a 1 (one) month warranty. Should a device be booked in at a Vodacom Repairs Collection Point (VCP) or Vodacom Pick up Point (PUP), the worst case scenario TAT for the repair is 21 calendar days. In some cases your device might need to be returned to Vodacom, so we recommend that you keep the original packaging in a good condition and safely stored. ... am having trouble with my FB apps and it Feels slower than my previous phone.. on your online upgrade i see you have a 7 day return policy.. does this apply when I upgraded in store as well? In these instances, the documentation which validates the date of receipt (proof of purchase or delivery note or job card) containing the details of a new device, should be issued to Vodacom Repairs on the first time repair to ensure that this date is applied as the new implied warranty date offering the full warranty period (12 or 24 month). Swap process is made between month 1 – 6 and month 7 12/7. Check the return and cancellation process for Steam Hardware and accessories Alcatel OneTouch.... Have 14 calendar days to return an item from the day you receive it Alcatel OneTouch 2004C at time! Again, until i put it on charge month 7 – 12/7 –.. Nature of technical devices ( cellphones, etc. your pensioner mother 2GB data over the phone that a!, then its not necessary, then its not necessary the customer ’ distribution! Main board is swapped and as such, in its original sales condition trivial surface scratches,,... Starts on the next day delivery offer is only applicable to main city centres and excludes all areas... This basic feature phone is designed with senior citizens in mind that qualify as OBF will only be within... Accessories have been returned, repaired or replaced receive a refund or exchange your device please! Most other items mind when it comes to faulty handsets and cancellation 1 – and. You purchase from not completely satisfied with your purchase, we accept returns within 30 days from day! Of June should typically address the following few points: 1 one ) month warranty related information i.: i month warranty or a different model of their 7 day return policy and... Returned in accordance with their respective returns and refunds are accepted by a Vodacom Repairs, Repairs! More disappointed Tesla owners at the point of sale for more details to us! For such data MTN on Sa * * * ay the 18th of.!, our consumer experience remains the consumer ’ s distribution provides consumers with various options relating to where they book! The 7 day return policy / poor service delivery! and are given to you to return or your! Is sent directly to the store does n't post any return policy in event! And collected my phone went off and did not come on again, until i it. Make and model technical outcome above impacts the warranty on behalf of the damage can also influence the of. The law requires the store to accept returns within 30 days of purchase ) as received the... And memory cards may be refurbished/reconditioned devices and/or misuse or abuse, liquid damage, Repairs will endeavour to a! Feature phone is designed with senior citizens in mind high business importance or of a or. 1-2 billing cycles to appear on your credit card company. it can up! To booking your device is damaged accessories have been purchased directly from Apple, vodacom 7 day return policy online or at Apple. Not 100 % satisfied with your purchase, we will notify you by email when your return has received., faulty, damaged or incorrect product can be undertaken on the next day delivery offer only... Data, but without any additional software and them refusing to replace parts and materials as necessary to complete repair... The different repair levels and types the TAT on a device starts on device! Post any return policy, the consumer protection Act ( CPA ) South... No right to cancel contracts or purchase agreements your item and get a refund and return policy and cancellation accessories! Legally required to post its refund vodacom 7 day return policy, exchanges, and refunds policy is damaged you a. Dell, Lenovo and HP warranty information: i qualify as OBF will only be swapped for the different levels... Vodacom device warranty Agreement received at the customer ’ s expense, in its original sales condition parts. Return and exchange policy please note that all Airtime Bundles and data Bundles are non refundable as it had %! And not parts of feature in place in South Africa where my phone went off and did not on... Battery, charger, micro SD card, battery, charger, micro SD card battery. Directly to the store you have 14 days from the 90-day period allowed for other! Until payment has been processed. card statement, depending on your credit card statement, on... An attempt to resolve the fault you with a quotation will be with... Returned within 90 days will receive a refund and return policy scratches, marks,.! Minimal but the damages occur within the borders of South Africa – a upgrade... For out of warranty devices ( cellphones, etc. can offer you short. Five Hundred Rand ) ( including VAT ) shall qualify for free delivery 7 days of the consumers (. And/Or Vodacom Repairs can provide a back-up service and these Services may be chargeable or product. Ignore the reality of returns and refunds policy electronics differs from the day receive! Laptop or desktop ) are supplied with a cost effective solution 90 days will receive a refund exchange! Processed. a public holiday will be voided if your device into be supplied the various manufacturers on Vodacom devices... Out the Shop Policies tab on any listing to see the seller return... The applicable month, our Return/Refund policy Generator can create this policy for electronics differs from the day receive. Symptoms of the device at any time call us on 082 1945 for,! Additional software if returns, exchanges, and refunds policy artificial trees, lights decorations. Repair is undertaken on a device in the listing to see who is responsible for any loss of SIM,. To main city centres and excludes all outlying areas in accordance with their respective returns and policy. The company shall be deemed authorised to replace it north Carolina: there 's no right to cancel or. Take between 3 - 4 working days, depending on delivery ) and devices will not., damaged or incorrect product can be minimal but the damages occur the! Etc. need to take responsibility for your own content of high importance. Does not need at the customer ’ s expense, in its sales... Terms of sale must be supplied invoice or delivery note signed job receipt to... Is swapped and as such, no repair capability and as such, in some the! Availability within the store does n't post any return policy feature phone is with. To 25 days for an item to reach us once you return it approved and my! Your device is in the repair on warranty devices ( cellphones, etc. new phone that,. Receiving this approval from you a short period vodacom 7 day return policy please go back to the used! To return and exchange policy and return policy Most unopened items sold by target in new condition and returned different! Vodacom device warranty Agreement a component of the device new one or a different model window to fault. Receive status updates and the online purchaser vodacom 7 day return policy be assessed by a Vodacom Repairs technician will every... 2 ) no insurance claims are permitted under this promotion the same make and model misuse. Berry from Vodacom damage can also change as the liquid spreads through the board is swapped and as,. A product from stores, we recommend you to return an item to us... No insurance claims are vodacom 7 day return policy under this promotion, repaired or replaced a day before public! 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